We’re committed to keeping your data secure & your private information private.
Bliinx's use and transfer to any other app of information received from Google Accounts will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Thank you for using Bliinx!
We take your privacy extremely seriously and would like to describe how we collect, use and protect your information when you use our solution.
Effective date: December 3rd, 2018.
Bliinx Inc. (“Bliinx”, "us", "we", or "our") operates the www.app.bliinx.com platform (the “Website”) and the Bliinx online relationship management platform and software extension service (the “Online Service”), the access and use of which are reserved to authorized users (the Website and the Online Service being collectively referred to as the "Service").
This page informs you of our policies regarding the collection, use, disclosure and any other processing of Personal Data (as defined below) when you use the Service and of the choices, you have associated with the processing of that data. In addition to this policy, the agreement we execute with each Customer (as defined below) also contains provisions about our confidentiality obligations regarding data, including Personal Data and non-Personal Data. Consequently, Customers will also want to refer to the relevant contractual documentation for additional information on the subject.
We use your Personal Data to provide and improve the Service. By using the Service, you agree to the processing of information in accordance with this policy.
1.1. “Personal Data” means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Personal data can also include data aggregated from third-party integrations
1.2. “Usage Data” is data collected automatically and either generated by the use of the Service or from the Service infrastructure itself. Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages or sections of our Service that you visit, the time and date of your visit, the time spent on those pages or sections, geolocation information, unique device identifiers and other diagnostic data.
1.3. "Third Party Data" is data collected when you connect the Service to third-party applications. Third-Party Data may include information such as emails, contacts, meetings, deal information, website traffic, client information and other types of customer relationship data.
1.4. “Cookies” are small pieces of data stored on a User’s device. They contain a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
1.5. “Customer” means a purchaser of Bliinx products and services.
1.7. “Data Processor” (or “Service Providers”) is an expression frequently used in personal information protection laws to mean a natural or legal person, public authority, agency or other body that processes Personal Data on behalf of the Data Controller (other than its employees).
We may use the services of various Service Providers to process your data more effectively, all following this policy. Please see Section 4.2 for more details about the types of Service Providers we use and how we manage such relationships concerning the processing of your Personal Data.
When Customers and Users upload Personal Data in the Online Service for relationship management of business contacts, we act solely as Data Processor to this information. We process the data on behalf of the Customer and to provide and improve the Service.
1.8. “Data Subject” is an expression frequently used in personal information protection laws to any natural person who is the subject of Personal Data.
1.9. “User” is a natural person using our Service. A User may be a Customer or an employee of a Customer. Users also are Data Subjects when we act as Data Controller
We process the Personal Data that originates from your use of the Service, including the portions of the Service that are publicly accessible (such as the Website) and those that require the creation of an account to access (such as the Online Service).
We also process the Personal Data provided by our Customers and Users in the context of their use of the Online Service.
We process each of the following types of Personal Data for the purposes described below to provide and improve the Service for our Customers and Website visitors.
3.1. Customer Information. When a Customer requests products or services from Bliinx, Bliinx may collect and process Personal Data or other information related to the Customer which the Customer chooses to provide. For example, when a Customer registers to receive content, completes forms on Bliinx’s Website (including information reporting a problem with the Website or Online Service), or communicates with Bliinx, the Customer is willingly providing information that could be included in the collection of Personal Data.
3.2. Account Information. To use our Online Service, Users need to have an account in the system, which they access using their email address as an identifier and a password of their choice. The account also contains the name of the user, email address, phone number, title.
3.3. Data Subject Information. We process the Personal Data of Data Subjects provided by our Customers and our Users, including the name, email address, phone number, job title, age, and personal description of their business contacts. We also process such public or private information about Data Subjects and the business they are affiliated with that Users of the Online Service choose to collect and store. For example, we use LinkedIn sales navigator to obtain public work-related data from a contact, such as a contact’s employer, past jobs, skill set, and education.
3.4. Usage Data. We process the following Usage Data when you access our Services: IP address, browser type, browser version, operating system, time and date of visit, time spent on site, geolocation information. If you use certain features of our Services on a mobile device, we may also collect telephony log information (like phone numbers, time and date of calls, duration of calls, SMS routing information and types of calls), device event information (such as crashes, system activity, hardware settings, browser language), and location information (through IP address, GPS, and other sensors that may, for example, provide us with information on nearby devices, Wi-Fi access points and cell towers).
Examples of Cookies we use:
4.1. General. Bliinx commits to keep your Personal Data and Third-Party Data confidential and not to share, sell, redistribute or grant access to your Personal and Third-Party Data with third parties, except in the limited cases and solely for the purposes described below.
4.2. Service Providers. We may employ third-party Service Providers to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. For example, we use online services provided by third-party Service Providers to perform the following: support tasks management, technical support incident tickets processing, and customer relationship management. These third-party Service Providers have access to such portions of your Personal and Third-Party Data that is necessary for them to perform these tasks on our behalf and are obligated to maintain the confidentiality of your Personal and Third-Party Data and not to use it for any other purpose than the performance of services to us.
4.4. Legal Requirements. Bliinx may disclose your Personal Data in the good faith belief that such action is necessary to:
4.5. Disclosure for Law Enforcement. Under certain circumstances, Bliinx may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
4.6 Team Workspaces. If you have using Bliinx with your colleagues as part of a common workspace, the subject of your business interactions as well as contacts will be shared with other members of your organization currently registered as Bliinx users and registered within your workspace.
As described in our Security Policy, we do not store your Personal Data and Third-Party Data.
The security of your Data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We use best-of-class data centers and cloud database providers as a way to ensure we use the most advanced and up-to-date security protocols and create a highly secure environment for our and our Customers’ data.
Bliinx will also retain Usage Data for internal analysis purposes Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or when we are legally obligated to retain this data for longer periods.
We process your Personal Data on our Service Provider’s systems in Canada. However, usage of certain features, such as image recognition, may involve that the specific data processed through such features, such as an image, for example, be processed outside of Canada. Therefore, it is possible that your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other jurisdiction, where the data protection laws may differ from those from your jurisdiction.
Accordingly, if you are located outside Canada and choose to provide information to us, we transfer the data, including Personal Data, to Canada and process it in that country.
8.1. Customers Rights
Bliinx aims to take reasonable steps to allow its Customers and its Website visitor to correct, amend, delete, limit or oppose to the processing of their Personal Data.
Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact your Data Controller as set out in Sections 1.6.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
Without limiting the foregoing, in certain circumstances, our Customers and our Website visitors have the right:
Our Customers and our Website visitors also have the right to data portability for the information provided to Bliinx. Our Customers and our Website visitors have the right to receive your Personal Data in a structured, commonly used and machine-readable format and have the right to transmit those data to another Data Controller without hindrance from us. You have the right to have your Personal Data transmitted directly from us to another Data Controller, where technically feasible.
Depending on your jurisdiction (e.g. Canada and European Union), you may have the right to initiate a complaint with a supervisory authority.
Please note that we may ask you to verify your identity before responding to such requests.
8.2. Third-Party Rights
As described in Section 1.7, we may process Personal Data in the role of a Data Processor. If your Personal Data has been submitted to us by a Customer or a User of Bliinx and you wish to exercise any rights you may have under applicable data protection laws, please inquire with the applicable Customer or User directly. We may only access a Customer’s data upon instruction from that Customer. If you wish to make your request directly to us, please provide to us the name of the User or Customer who submitted your data to us. We will refer your request to that Customer or to the Customer associated with the User you provided and will support them as needed in responding to your request within a reasonable timeframe. Customers and Users of Bliinx are required to comply with all applicable privacy laws.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics. Our Website uses Google Analytics, a web analytics service offered by Google which transmits website traffic data to Google servers in the United States. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. We use reports provided by Google Analytics to help us understand website traffic and web page usage.
Concerning our application, there are four ways in which Google Analytics will analyze users’ activity using their data: (i) BigQuery allows us to analyze the entire dataset to predict future user behaviour. (ii) Firebase Crash Reporting allows us to receive the frequency at which crashes arise and which Users are impacted the most. We can also target audiences that are impacted and release notifications to those. (iii) Firebase Cloud Messaging logs events that are released based on the application interactions such as clicking or pressing an interface component, like a button. (iv) Firebase Remote Config receives user behaviour and data to categorize them in audiences, which then allows us to customize their experience by changing the appearance and behaviour of the application.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/policies/privacy/partners/.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Our Service does not address anyone under the age of 16 ("Children"). We do not knowingly collect Personal Data from anyone under the age of 16. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.